Attendee Experience

End user experience of checking-in and checking-out

All Users who are registered in the class are considered as attendees and they will be able to scan the QR codes to check-in and check-out. Anyone who is not registered(walk-ins) will not be able to do so and will receive a message saying they are not yet registered in the class.

Based on the class setup configured by instructors, attendees will receive both a check-in and a check-out QR code.

Scanning the QR Code: Attendees can use their mobile device’s camera application to scan the provided QR codes. Scanning the code will direct users to the company’s login page. Upon successful authentication, users will be checked in or checked out accordingly.

Scenarios:

• Successful Check-in/Check-out: When the process is completed successfully, users will receive a confirmation message indicating their check-in or check-out was successful.

Success Message

1. QR Code Expired: if the QR codes were set to expire after a time period, the users may receive a message like below. Users will need to scan the QR again.

Scan again message

1. Errors: In rare cases, there maybe an error which the user encounters while scanning the code. this maybe because of connection issues and the APIs not responding at the time.

• The Instructor can ask the user to try again after some time.

• The Instructor can manually check-in/check-out the users.

1. Not Registered: If the user was not registered in the class, they will not be able to check-in or check-out and the instructors cannot manually do that either. in this scenario, the users will be shown a message. Users should contact the instructor in this scenario, who will first register them into the class via Successfactors LMS.

Not Enrolled Message