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Instructor Experience

Logging in and Authentication

Tip: Instructors can save this URL as a shortcut on their mobile devices/Laptops/Ipads for each access. In iOS devices, any URL can be saved by opening the url and then clicking on "Add to Home Page". this allows the URL to show like an APP on their devices.

  • Authentication: Once the Instructor clicks on the URL it will redirect them to the company specific login mechanism. for example: if IAS is enabled, it'll take them to that screen

  • Landing Page: Once the user is authenticated, they will be able to access the application and will come to the Landing Page. the messaging on this screen is configurable from the Configurations page.

Landing page of Instructors

Class Overview

Once the Instructor clicks on 'Continue to classes', they will be taken to the class overview page. Here they can:

  • Get an Overview of any upcoming classes: the maximum timeframe they can view classes for is 30 days.

  • Get a visibility of Historical Classes: Here they can see all the classes which have happened in the past. The timeframe of this will depend on what is configured by the Admins as number of days.

  • Enable/Disable Auto Checkout feature: if allowed, they can enable or disable Auto-Checkout feature. Allowing auto checkout means that as soon as the Attendee check in using a QR code, they will also be checked out and their Attendance will be marked automatically in SuccessFactors.

  • View Class Details: Clicking on the arrow will allow Instructors to view all the Segments inside the class and also registered users.

Class Overview

Segment Details

On this screen, the Instructor can see the details of:

  • All Segments within that Class including Facility, Location, Start and End times.

  • Generate the Check-in and Check-out QR Codes for Attendees

  • View all registered users

  • Manually Mark Attendance

  • Record Learning for End users

Generate the Check-in and Check-out QR Codes for Attendees

To generate the Code, they can simply click on the check-in or check-out QR code of that Segment.

There is a separate QR code for check-in and check-out for each segment. If auto check-out is enabled then only one QR code will come per segment.

QR Code Scan

View Attendees: On this screen Instructors can:

  • View all registered users

  • View check-in and check-out times

  • Click on the arrow icon to manually mark attendance

Segment Attendees and Check-in/Check-out Statuses

Manual Attendance Marking

Manual attendance marking is available for each user by selecting the blue arrow next to their name, provided this feature has been enabled globally by administrators.

  • When manually recording attendance for check-ins or check-outs, administrators are required to provide comments.

  • Additionally, in SuccessFactors, the comments section will indicate that the attendance was manually marked by an administrator.

  • Instructors can manually mark attendance at any stage, even if the class is closed.

Recording attendance in SuccessFactors LMS

Once the attendance has been marked on, the status is updated on SuccessFactors LMS. Those who did not check-in/check-out will not me marked as attended and comments section will be blank

Full Success Message: Recorded By Sara David and Check-in:2025-05-27 06:08:29.644 and Check-out: 2025-05-27 06:08:37.969

Final Step: Recording Learning

At the conclusion of the class, once attendance has been recorded, the administrator can close the class to finalize and document users’ learning records. Completion status is determined based on a predefined threshold set in the configuration; for example, if the threshold is set at 80%, users who have attended at least 80% of all segments will be marked as complete.

  • Pass completion statuses are maintained for each item type within the References section.

  • After the class has been closed, attendee check-ins and check-outs will no longer be possible. However, instructors may still manually check users in or out, if this functionality is enabled.

Once the learning has been recorded, the class status will be marked as "Closed." Instructors may still perform user check-ins and check-outs, if this functionality is enabled.

Recorded Learning Status

By clicking the "arrow" icon, instructors can navigate to the segment section, where they can view the status of all recorded learning by selecting "Record Learning Status."

Record Learning Status

In this section, instructors can view the following:

  • Users whose learning was successfully recorded, indicated by a "Recorded" message.

  • Users whose learning was not recorded due to an error, indicated by a "Failed, try again" message.

  • Users whose learning was not recorded because they did not meet the completion criteria, indicated by a "Not eligible" status.

  • Users whose learning was not recorded because they did not check-in or check-out/did not attend the class, indicated by a "Not Attended" status.

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