Methods to Publish Observation in SFLMS

Currently we have two methods to Publish the observation in SFLMS.

1- Publish By OCN

2- Manually Publish by copy URL

1- Publish by OCN

Admin can publish observation in SFLMS by one click with the help of Publish to OCN button and to use this feature admin have to make sure Publish to OCN is checked in ObserveIQ >>configuration

Configuration steps

Step 1: Create a new OCN Provider in SuccessFactors LMS. Refer to this: https://help.sap.com/docs/successfactors-learning/implementing-open-content-network/enabling-open-content-network-for-third-party-providers

Step 2: Add Provider name on >> System Configuration >> Application settings >> OCN providers and save the configuration.

Step 3: Navigate to ObserveIQ>> configurtion and checked enable Publish to OCN and save.

Once this configuration is saved Publish to OCN method is ready to use.

2- By using Content URL

To use this Publish method make Sure Publish to OCN is unchecked in Observe IQ >> configuration

Steps to use this Method

Step 1: creates the Observation with an Observation ID that follows by business rules and observation will be in Ready to Publish Status.

Step 2: click on Copy observation URL button to get Observation URL to use when creating the corresponding SuccessFactors Learning Content Object.

Step 3: Navigate to SFLMS learning admin and Create a new content object and Link the copy URL in Launch method.

Step 4: creates the corresponding Item in the LMS, using an Item Type designated exclusively for ObserveIQ Observations (e.g., OBSERVATION, or OBSERVEIQ)and map the content Object.

Step 5: Navigate to Reports and Run the report and send the file to SFTP.

Step 6: Once Job is successful fom the SF then navigate to Observe IQ >> Background Job and run the Observation Item Map Job.

Step 7: once above job is successful then Navigate to Mange Observation and you will see observation status has changed to Published. Once status is Published observation can be assigned to users from SFLMS.