Observer Experience
Accessing Observations
All assigned observations are available to observers through the Observation Dashboard.
Observers can access the dashboard via SuccessFactors Learning.
The link to the dashboard can be configured in SuccessFactors by system administrators using Easy Link settings.
Observer Dashboard
The dashboard provides the observer with access to all assigned observations.
From this page, observers can review observation details and perform evaluations.
Managing Observations
New observation requests will appear in the dashboard.
In App notifications will also show to the observers by clicking on the Bell Icon
Observers can either Accept or Decline the request.
In cases of multiple observers or manager-assigned criteria, once an observation request is made, it is automatically assigned to the observer’s dashboard, and the observer receives an email notification.
Starting an Evaluation
Once an observer accepts an observation, the Start Observation button becomes available.
Clicking this button opens the Observation Details Page.
After reviewing details, the observer can proceed by clicking Start Observation.
Evaluation Process
The details page displays the evaluation criteria and tasks defined by administrators.
Observers should complete the evaluation form based on these criteria.
Once complete, the observer submits the evaluation by selecting Submit Observation.
Completed Observations
The dashboard also contains a Completed Observations section, where observers can view all past evaluations they have carried out.
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